Donley Service Center

Dan did an excellent job. He was prompt efficient and took time to explain the devices he replaced for us. At the end he asked: “Is there anything else I can do for you today?” I showed him that the handle for the drinking water facet at the kitchen sink was loose. He examined it, took out an Allen wrench and secured it. Outstanding service AND VALUE. Thank you Donley and Dan.

This is our first experience with Donley. Our AC unit failed in the middle of the night on a Sunday. Yeah. I found Donley through the Better Business Bureau and was impressed with their credentials. Daniel, our technician, wasn't able to get here until Monday afternoon. However, he diagnosed the problem, took pictures to support his findings and had the repair completed within about an hour. We have decided it is time to look at replacing our system based on some very important information about our current unit not previously disclosed by several other companies. Hopefully we will be able to work with Donley on the replacement. For very professional conduct and thorough diagnostics, I certainly recommend Donley. I will update my review if they install a new unit.

Josh is polite, professional, personable, on time, explains what he is going to do, makes sure what he has done works. I’m sure that Donley’s is glad that Josh is their employee. I know I am. I was very surprised that a live person answered the phone at 1130 PM, I was all ready to leave a voicemail. I am impressed! I now have a brand new garbage disposal 😃 I will spread the news. Merry Christmas and safe and Happy New Year. Thank you

Have used Donley for 12+ years and they are always very professional, experienced in their craft, and communication is excellent. Always get a call prior to the appointment telling me approximately when they will arrive. They are task oriented and always ask if there are any other issues I need addressed before they leave. They definitely deserve the 5-star rating.

I recently had the pleasure of experiencing top-notch service from Tony, and I can't express enough how impressed I am with his expertise and professionalism. I reached out to Tony for assistance with my washer and dryer, and he truly exceeded my expectations in every aspect. From the moment he arrived at my doorstep, Tony's friendly demeanor put me at ease. He exuded confidence and knowledge, immediately instilling trust that he would resolve the issues with my appliances. Tony's work ethic was impeccable. He worked tirelessly to ensure my washer and dryer were functioning perfectly before he left. I appreciated that he took the time to clean up after himself, leaving my laundry area as clean as possible. In addition to his technical skills, Tony's customer service was exceptional. He was not only a skilled technician but also a courteous and respectful professional. He treated my home with care and respect, and I felt comfortable having him work in my space. In the end, thanks to Tony's expertise and dedication, my washer and dryer are now working flawlessly. My laundry routine has been restored, and I couldn't be happier with the outcome. I wholeheartedly recommend him to anyone in need of appliance repair services. If you're looking for someone who will go above and beyond to ensure your appliances are in perfect working order, Tony is the person to call. I won't hesitate to contact him for any future needs. Thank you, Tony, for your exceptional service.

Me and my family had a perfect experience working Donley today. I had Hunter over to look maintenance of the heater unit. All I can say about him is that he has a hardworking attitude, values the customer and is honest. He found a leak in water heater and Ruben came a few hours later to install a new one. Ruben went beyond the call of duty to make sure everything was working well and he did a perfect job installing it. It is people like Hunter & Ruben that me and my family will continue to use Donley for pluming and ac/heater needs. We have been with them since 2021.